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The latest from our press team!

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Payment behaviours across UK household bills

Leading payment specialist allpay Limited has revealed the results of its latest consumer survey, providing insight into payment behaviours across UK household bills.

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allpay taps Salt Edge to boost financial inclusion with open banking

allpay taps Salt Edge to boost financial inclusion with open banking

UK-based payments specialists, allpay Limited, have joined forces with Salt Edge, a leader in Open Banking solutions, to allow the business to provide clients, including people with vulnerable financial situations, a seamless payment experience, being a part of the wider financial inclusion initiative of the company.

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Birmingham City Council

allpay supplies Birmingham City Council with its bill payment and prepaid card services, allowing the Council to collect cash and disburse care and welfare payments electronically, providing citizens with choice, convenience and financially inclusive payment products.

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The allpay prepaid card was flexible in terms of meeting the requirements of the scheme which had to work for three local authorities. We needed a card that wasn’t personalised and where funds could be accessible far quicker than, for example, a cheque. 

Carrie-ann Dollman, Senior Benefits Officer, Southend-on-Sea Borough Council

We’ve worked closely with allpay through the implementation and have been pleased with the progress and level of support allpay has provided to launch and support the Council’s programmes. 

Chris MacAdams, Commissioning Manager, Birmingham City Council

Previously, our residents were being charged 7p per minute whilst making a payment over the “0844” IVR line. The movement to a lower cost, local “0330” number has been the major contributor of success for the “0330” line, with customers commenting that the low-cost call rate is significantly to their liking.

Kate Wells, Head of Contact Centre, Aldwyck
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